Sales Development Representative C4G

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Coursera was launched in 2012 by Andrew Ng and Daphne Koller with a mission to provide universal access to world-class learning. It is now one of the largest online learning platforms in the world, with 183 million registered learners as of June 30, 2025. Coursera partners with over 350 leading university and industry partners to offer a broad catalog of content and credentials, including courses, Specializations, Professional Certificates, and degrees. Coursera?s platform innovations enable instructors to deliver scalable, personalized, and verified learning experiences to their learners. Institutions worldwide rely on Coursera to upskill and reskill their employees, citizens, and students in high-demand fields such as GenAI, data science, technology, and business. Coursera is a Delaware public benefit corporation and a B Corp.Join us in our mission to create a world where anyone, anywhere can transform their life through access to education. Were seeking talented individuals who share our passion and drive to revolutionize the way the world learns.At Coursera, we are committed to building a globally diverse team and are thrilled to extend employment opportunities to individuals in any country where we have a legal entity. We require candidates to possess eligible working rights and have a compatible timezone overlap with their team to facilitate seamless collaboration. Coursera has a commitment to enabling flexibility and workspace choices for employees. Our interviews and onboarding are entirely virtual, providing a smooth and efficient experience for our candidates. As an employee, we enable you to select your main way of working, whether its from home, one of our offices or hubs, or a co-working space near you.Job Overview:The Sales Development Team is a critical component of our growth plan. All inbound and outbound engagement with prospective customers starts with the SDR team. As an Outbound Sales Development Representative (SDR), you will be responsible for generating interest in Coursera by contacting prospects, presenting our solutions, and qualifying leads for our sales team. You will work closely with sales and marketing teams to ensure we operate as a seamless organization to build our pipeline of business.The ideal individual will have experience with enterprise sales/partnerships and be interested in working for a social enterprise. Your knowledge of edtech, and enterprise learning combined with superior communication skills and analytical abilities, will shape Coursera?s campus business to help us provide more access to education globally.Responsibilities:Build a pipeline of leads for the sales team and reaching out to high-potential prospects.Conduct effective discovery and qualification conversations with prospects through your deep understanding of our product value proposition and use cases.Develop creative strategies for engaging and nurturing prospects using content, email, phone, social media and any other strategies that work!Partner closely with members of the sales and marketing teams to coordinate engagement strategies and improving processesUse your frontline knowledge of customer needs to educate the broader team on learnings and opportunities.Basic Qualifications:A degree or professional experience1+ years of experience as an SDR/BDRExperience with sales and or marketing tools such as Salesforce, Outreach, Zoominfo or other software Business fluency in both Arabic and English is a must Preferred Qualifications:Comfort working in ambiguous, quickly-changing environmentsExcellent written and verbal communications and listening skillsExperience with high volume request and excellent time management skillsPrevious experience in an outbound sales environmentFluency in any additional languages is highly advantagegous If this opportunity interests you, you might like these courses on Coursera:Sales Training: Building Your Sales CareerSalesforce Fundamentals Coursera is an Equal Employment Opportunity Employer and considers all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, age, marital status, national origin, protected veteran status, disability, or any other legally protected class.If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, please contact us at accommodations@coursera.org.For California Candidates, please review our CCPA Applicant Notice here.For our Global Candidates, please review our GDPR Recruitment Notice here.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

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When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

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Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

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Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

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Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

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This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...