Room Service Order Taker | voco Hotels Dubai, UAE

Other Jobs To Apply

No other job posts for this day.

Room Service Order Taker | voco Hotels Dubai, UAE Role Summary voco Hotels Dubai is seeking a Room Service Order Taker to join the team. In this role, you will be responsible for receiving and managing in-room dining orders, coordinating with the kitchen and service teams, and ensuring a seamless and satisfying guest experience. Job Details Country: United Arab Emirates City: Dubai Industry: Hospitality / Travel Function: Food Services / Hospitality Job Type: Full-time Salary: 4000-6000 AED monthly (Market estimated) Gender: Any Candidate Nationality: Any Candidate Preferred Location: Any What You'll Do * Receive room service orders by phone, ensuring accuracy and clarity. * Provide menu recommendations, answer guest inquiries, and input orders into the POS system. * Communicate effectively with the kitchen and relevant departments for timely preparation and delivery. * Follow up with guests to confirm satisfaction and handle special dietary requirements. * Ensure accurate billing, process payments, and resolve billing inquiries. * Maintain inventory of room service supplies and report shortages to management. * Keep the order-taking area clean and organized in line with hotel standards. * Support team members by assisting with tray setup, table arrangements, and deliveries during peak hours. What You'll Need * Customer-focused with excellent service orientation. * Presentable personality and strong hospitality traits. * Good communication skills and ability to handle guest requests with professionalism. * Attention to detail and ability to work in a fast-paced hospitality environment. Why Join Us * Competitive salary and benefits package. * Professional growth opportunities within voco Hotels and IHG Hotels & Resorts. * Inclusive workplace culture celebrating diversity and collaboration. * Access to learning programs and staff discounts across the IHG portfolio. About voco Hotels voco Hotels is part of IHG Hotels & Resorts, offering a blend of charm, comfort, and sustainability. Each property provides a warm, welcoming environment with unique character, making every guest feel at home. In Dubai, voco Hotels delivers memorable hospitality experiences with modern services and personalized care.

Back to blog

Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...