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Remote Collections Specialist – Work from Home | WI, IA, IL, ND, or SD Residents Only

November 20, 2025

<div style="text-align: left;">IC System is looking for someone who shares our company core focus and values. Strong candidates will uphold our Core Values, contribute to our positive culture, be a trustworthy colleague, and enjoy working on a collaborative team. The right person is someone who makes our organization a better place for every employee. </div>  Calling All Experienced Collectors! If you have at least 2 years of recent collections experience, we want to talk to you! We’re looking for driven professionals who are confident making outbound calls, skilled at building rapport, and motivated by achieving and exceeding their goals. Pay: $17–$19/hr (based on experience) + Monthly Commission Opportunities (top performers earn hundreds more each month!) Schedule: Monday–Friday only — No nights or weekends. After training, create a 40-hour schedule that fits your life (between 7:00 AM–8:00 PM). What You’ll Do: <ul style="margin-bottom: 0in; margin-top: 0px;"> <li style="line-height: normal; margin: 0in 0in 0in 0px; font-size: 12pt; font-family: Aptos, sans-serif;">Handle inbound and outbound calls to help consumers resolve delinquent accounts.</li> <li style="line-height: normal; margin: 0in 0in 0in 0px; font-size: 12pt; font-family: Aptos, sans-serif;">Negotiate payment solutions using ethical, consumer-friendly communication.</li> <li style="line-height: normal; margin: 0in 0in 0in 0px; font-size: 12pt; font-family: Aptos, sans-serif;">Consistently meet and exceed monthly and quarterly performance goals.</li> <li style="line-height: normal; margin: 0in 0in 8pt 0px; font-size: 12pt; font-family: Aptos, sans-serif;">Accurately update consumer account information.</li> </ul> What We’re Looking For: <ul style="margin-bottom: 0in; margin-top: 0px;"> <li style="line-height: normal; margin: 0in 0in 0in 0px; font-size: 12pt; font-family: Aptos, sans-serif;">2+ years of debt collection experience (within the last 3 years preferred).</li> <li style="line-height: normal; margin: 0in 0in 0in 0px; font-size: 12pt; font-family: Aptos, sans-serif;">Must be 18+ years old.</li> <li style="line-height: normal; margin: 0in 0in 0in 0px; font-size: 12pt; font-family: Aptos, sans-serif;">Comfortable with metrics, KPIs, and using multiple computer programs.</li> <li style="line-height: normal; margin: 0in 0in 8pt 0px; font-size: 12pt; font-family: Aptos, sans-serif;">Independent problem solver with strong communication skills.</li> </ul> Workspace Requirements: <ul style="margin-bottom: 0in; margin-top: 0px;"> <li style="line-height: normal; margin: 0in 0in 0in 0px; font-size: 12pt; font-family: Aptos, sans-serif;">A dedicated workspace, free from distractions, to maintain consumer privacy.</li> <li style="line-height: normal; margin: 0in 0in 0in 0px; font-size: 12pt; font-family: Aptos, sans-serif;">No dependent care responsibilities during work hours.</li> <li style="line-height: normal; margin: 0in 0in 0in 0px; font-size: 12pt; font-family: Aptos, sans-serif;">Ability to work seated at a computer with dual monitors and a headset.</li> <li style="line-height: normal; margin: 0in 0in 8pt 0px; font-size: 12pt; font-family: Aptos, sans-serif;">Computer must be hardwired with reliable, high-speed internet.</li> </ul> Perks & Benefits: <ul style="margin-bottom: 0in; margin-top: 0px;"> <li style="line-height: normal; margin: 0in 0in 0in 0px; font-size: 12pt; font-family: Aptos, sans-serif;">$17–$19/hr + monthly commission opportunities.</li> <li style="line-height: normal; margin: 0in 0in 0in 0px; font-size: 12pt; font-family: Aptos, sans-serif;">No evenings or weekends — enjoy true work-life balance.</li> <li style="line-height: normal; margin: 0in 0in 0in 0px; font-size: 12pt; font-family: Aptos, sans-serif;">Up to 3 weeks PTO in your first year + paid holidays.</li> <li style="line-height: normal; margin: 0in 0in 0in 0px; font-size: 12pt; font-family: Aptos, sans-serif;">Medical, dental, vision, and 401(k) with company match.</li> <li style="line-height: normal; margin: 0in 0in 8pt 0px; font-size: 12pt; font-family: Aptos, sans-serif;">On-demand pay (access your earnings before payday).</li> </ul>IC System is an Equal Opportunity Employer and promotes a drug-free work environment.

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DISCLAIMER

Get Hired Faster With COMPANY_NAME!

1: COMPANY_NAME Smart Tools and Direct Employer Connections Help Speed Up Your Hiring Process

2: With Better Matches, Real-time Job Alerts, and Direct Employer Responses, COMPANY_NAME Helps Many Candidates Secure Interviews and Job Offers Within 15 to 30 Days!

3: The Type of Resume You Need to Get Priority Placement

4: Browse Full-Time, Part-Time, and Freelancing Roles With COMPANY_NAME

5: COMPANY_NAME Helps You Grow Your Career

6: The Easiest Way To Find A Job

7: Find Roles That Offer Growth, Culture & Benefits

8: Get Support With Resume, Interviews & Career Planning

9: Your Future Starts Today

10: Get Hired Within 15 to 30 Days With COMPANY_NAME

Remote Collections Specialist – Work from Home | WI, IA, IL, ND, or SD Residents Only

Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

5. HOW DO YOU PROCESS INFORMATION?

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

8. HOW TO PRIORITIZE WORK?

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

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