Inside Sales Representative I -Independent Accounts at YETI

Inside Sales Representative I -Independent Accounts at YETI Remote At YETI, we believe that time spent outdoors matters more than ever and our gear can make that time extraordinary. When you work here, you’ll have the opportunity to create exceptional, meaningful work and problem solve with innovative team members by your side. Together, you’ll help our customers get the high-quality gear they need to make the most of their adventures. We are BUILT FOR THE WILD™. As the Inside Sales Representative I – Independent Accounts you are someone who has never met a stranger, thrives on solving problems and has excellent communication and organizational skills. You leverage data to drive thoughtful conversations with your customers. You excel in fast-paced, ever-changing entrepreneurial environments. Your superior organizational skills allow you to stay on top of multiple projects at the same time and the ability to switch direction at the drop of a hat. You are the consummate team player. There is no task or project too big or too small for you – you attack them all with passion, creativity, a positive outlook and serious attention to detail. Position Type (See Workplace Approach Below) Remote Responsibilities: Partner with Outside Territory Representatives to make outbound quality sales calls Provide world class customer service for your customers and internal stakeholders Confirm and enter incoming purchase orders received by phone or email Provide timely and accurate responses to inquiries from Outside Territory Representatives Typical inquires include: Item availability and/or placement of purchase orders Account balances Order / Back Order status Product descriptions and feature explanation Selection of the best product mix for customers Warranty issues or concerns Communicate back orders and suggest alternate products Promptly respond to emailed inquiries with well written, concise emails answering questions, offering solutions, and addressing concerns Execute on the operational aspects of account management to provide customers with world class service Make sure special instructions are noted and visible on purchase orders so that they can be processed correctly Effectively communicate with customers when inventory constraints and/or quality issues impact timely fulfillment of orders Communicate with accounting to make sure customer accounts are in good standing – including invoicing, cash receipts and credits Qualifications and Attributes: Bachelor’s degree requiredAt least 0-2 years of experience in B2B sales, account management, or customer service Proficient with basic computer skills – Excel, Word, web browsers, etc. Basic understanding of accounting principles Ability to efficiently execute multiple tasks and work in an entrepreneurial fast paced environment Self-starter – you have a hunger for tracking down opportunities and executing on them Priority management – ability to determine daily priorities and focus time/effort accordingly Strong written and verbal communication skills – ability to clearly, concisely and intelligently communicate to a variety of potential audiences (existing customers, potential customers, co-workers, vendors, etc.) Relationship skills – the ability to connect well over the phone, in person and via email High sense of urgency Ability to work 8AM-5PM CST US Workplace Approach: Onsite: Role requires you to be onsite full-time. Hybrid: Role requires you to be located in Austin, Texas and is a mixture of onsite and remote. Remote: Role is full-time remote. Approach may vary based on role.YETI is proud to be an Equal Opportunity Employer. Source link

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...