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[Hiring] Healthcare Administrative Specialist @Virtual Rockstar
This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more.
Role Description
This is a remote position. As the Administrative Specialist, you’ll play an important role in supporting the clinic’s administrative and billing operations.
- Responsible for accurate data entry, claims tracking, and coordination within the clinic’s EMR and clearinghouse systems as the team transitions from Ensora to Raintree.
- Use Waystar Clearinghouse to connect remittances, assist with Medicaid portal entries, and ensure that documentation and billing data are clean, complete, and correctly organized.
- Ideal for someone who is highly organized, focused, and motivated by accuracy and efficiency.
Responsibilities
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Data Entry & EMR Support:
- Enter and update patient, billing, and therapy data in the Ensora EMR, with migration support into Raintree during the upcoming system transition.
- Maintain accuracy and completeness of all digital records, ensuring compliance with clinic standards.
- Support ongoing data cleanup and system integration efforts as new tools are implemented.
-
Waystar & Clearinghouse Management:
- Manage data entry and connections between Waystar remittances and Ensora claims.
- Match and reconcile insurance payments and remittance reports accurately.
- Track claim status and coordinate resolution of discrepancies or denials.
- Assist with setup and transition of clearinghouse processes during the Raintree migration.
-
Insurance & Billing Administration:
- Process billing-related data for TPL (Third Party Liability) in the Alabama Medicaid portal.
- Support claim submissions, payment posting, and report generation.
- Monitor unpaid claims and follow up as needed.
- Maintain secure and accurate documentation for audits and reporting.
-
Administrative Coordination:
- Communicate with internal team members regarding data updates or missing documentation.
- Prepare simple reports and summaries to help leadership track billing progress and system performance.
- Collaborate with therapists and front-office staff to ensure that billing and administrative workflows are seamless.
- Uphold patient confidentiality and HIPAA compliance at all times.
Qualifications
- 2+ years of administrative, billing, or data entry experience in a healthcare or therapy setting.
- Experience with Waystar Clearinghouse, Ensora, or Raintree (or other EMRs) preferred.
- Familiarity with Alabama Medicaid portal (TPL) a strong plus.
- Exceptional attention to detail and accuracy in data management.
- Strong organizational and time management skills.
- Professional communication and teamwork skills — able to collaborate respectfully and efficiently.
- Reliable technology setup suitable for HIPAA-compliant remote work.
- Positive, proactive attitude and integrity in handling sensitive information.
Benefits
- Competitive salary commensurate with experience.
- Opportunities for professional development and growth.
- Work in a dynamic and supportive team environment.
- Make a meaningful impact by helping to build and strengthen families across the globe.
