Climate Sustainability Specialist

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Job Description

About Us

Our organization is a global climate technologies company engineered for sustainability. We create sustainable and efficient residential, commercial, and industrial spaces through HVACR technologies. We protect temperature-sensitive goods throughout the cold chain.

Our mission is to provide innovative solutions that reduce carbon emissions and improve energy efficiency in spaces of all sizes.

As an Application Engineer, you will play a key role in supporting our OEM partners and customers in the use of our products. You will work closely with them to understand their needs and provide technical solutions to help them succeed.

Key Responsibilities:

Application Engineering Support (70%): Work closely with OEMs providing guidance and technical solutions for both existing and new air-conditioning products. Support customers in the use of product selection software and system design simulators. Assist OEMs with the development and optimization of variable-speed air-conditioning systems, supporting testing, system balancing, and approval processes. Coordinate testing with the psychrometric lab and manage technical documentation such as catalogs, application bulletins, and manuals. Engage OEMs on alternate refrigerants and explore new application opportunities in the region. Provide inputs on regional efficiency standards and collaborate with marketing to influence standard bodies. Technical Training (10%): Develop and manage a technical training calendar and create engaging educational content. Deliver technical training sessions (including hands-on) for customers focusing on air-conditioning systems, drives, and controllers. Manage tools, resources, and facilities for technical training programs. Quality & Warranty Management (20%): Manage OEM warranty claims and provide troubleshooting support for both production and field failures. Conduct root cause analysis (RCA) through data logging, field visits, and compressor teardown analysis. Collaborate with manufacturing plants to provide feedback to improve product performance. Analyze and maintain warranty data to support continuous improvement initiatives.
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