Administrator/Office Support

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<p><strong>Job Summary:</strong></p><p><br></p><p>The Administrator/Office Support role provides efficient and effective administrative and I.T. related support to ensure smooth company running and delivery of all projects.</p><p>This role is responsible for handling clerical, reporting, marketing, bookkeeping and administrative related tasks..</p><p>Expert level knowledge of Microsoft MS if essential as the role will be required to support client projects with the creation of extremely high quality documents, templates, reports and presentations.</p><p>The role is a hybrid mix of working from the Sharjah office/ working from home.</p><p><br></p><p><strong>Responsibilities:</strong></p><p><br></p><p>Providing first-line technical assistance and support to users experiencing hardware or software issues</p><p>• Troubleshoot and resolve basic hardware and software issues for staff laptops and phones</p><p>• Preparing reports, presentations, and meeting minutes as required</p><p>• Assisting with the creation of marketing collaterals and using applications such as Canva</p><p>• Posting marketing collaterals to the companies various social media marketing platforms such as LinkedIn, X, Facebook and Tiktok</p><p>• Monitoring the effectiveness of social media advertising campaigns</p><p>• Maintain accurate document control logs and filing systems</p><p>• Ensure documents are reviewed, approved, and distributed in accordance with company procedures</p><p>• Assist in formatting, numbering, and version control of documentation • Ensure confidentiality, security, and proper access control of sensitive documents • Ensure that all company documentation and IT systems are backed up on a weekly basis</p><p>• Uploading and reconciling monthly invoices and bills to the bookkeeping system</p><p>• Keeping accurate VAT records and staff expenses</p><p>• Performing general administrative duties including filing, data entry, photocopying, and document preparation</p><p>• Any other duties as requested by the General Manager or Lead Consultant</p><p><br></p><p><strong>Competencies</strong>:</p><p><br></p><p>• Possession of excellent English writing and verbal skills is essential</p><p>• Expert level knowledge and execution of all Microsoft MS packages; Word, PowerPoint, Outlook, Teams and Excel</p><p>• Good general knowledge of basic I.T support related functions such as laptops and phones</p><p>• Knowledge of social media related marketing • Must be detail oriented and able to prepare and evaluate documents/reports to a very high standard</p><p>• Strong organizational and record-keeping skills</p><p>• Exemplary time management skills, able to well manage own time without supervision</p><p>• Ability to work to tight schedules and deliver on time deadlines</p><p>• Excellent interpersonal skills, ability to quickly establish and maintain effective working relationships with both staff and clients</p><p>• Pleasant personality able to integrate quickly and work well with large numbers of people</p><p>• Minimum 5+ years of experience in an Administration and/or IT support role</p>

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